Refunds/Transfer Policy

  • The membership charges are Non-refundable.
  • Your membership cannot be transferred to another person under any circumstances. The membership can be transferred to another location on payment of applicable charges.
  • Maximum freeze of 30 days is applicable on 7 months & 12 months membership. Customer has to inform in advance.
  • Your package type & tenure is as printed on receipt. Fitelo may not oblige any verbal or overwritten alterations on the receipt.
  • Fitelo reserves the right to change terms and condition of membership as per the discretion of management.